Customer Relationship Executive

Decorpot; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Attractive incentives

Performance bonuses

Career growth opportunities

Job summary

Decorpot in Bengaluru invites a dynamic Sales Executive to drive furniture sales in our showroom. You will engage customers, understand needs, present solutions, and coordinate with design, production and delivery teams to ensure smooth order execution.

The ideal candidate has strong communication and negotiation skills, basic computer knowledge (Excel, CRM), and a results‑driven mindset. Freshers with sales aptitude are welcome; MBA in Sales is an added advantage.

Qualifications

• 14 years of experience in furniture, interiors, or retail sales (preferred).
• Freshers with strong sales aptitude can also apply.
• MBA in Sales is an added advantage.

Responsibilities

• Greet and engage customers in showroom / at site visits.
• Understand customer needs and recommend appropriate furniture solutions.
• Explain product features, materials, designs, pricing, and warranties.
• Prepare quotations and follow up to close sales.
• Coordinate with design, production, and delivery teams to ensure smooth order execution.
• Maintain customer records and update sales reports regularly.
• Achieve individual and team sales targets.
• Handle customer queries, objections, and after-sales support.
• Stay updated on new products, market trends, and competitor offerings.

Skills

Strong communication

Negotiation

Customer-centric

Understand drawings (preferred)

Closing skills

Excel & CRM basics

Work under targets

Education

Graduate / Diploma

MBA in Sales (added advantage)

Tools

CRM

Billing software

Job description

Job Description: Sales Executive

Job Summary

We are looking for a dynamic and customer-focused Sales Executive to drive sales of furniture products. The role involves understanding customer requirements, presenting suitable solutions, closing sales, and ensuring an excellent customer experience from enquiry to delivery.

Key Responsibilities

• Greet and engage customers in the showroom / at site visits.
• Understand customer needs and recommend appropriate furniture solutions.
• Explain product features, materials, designs, pricing, and warranties.
• Prepare quotations and follow up to close sales.
• Coordinate with design, production, and delivery teams to ensure smooth order execution.
• Maintain customer records and update sales reports regularly.
• Achieve individual and team sales targets.
• Handle customer queries, objections, and after-sales support.
• Stay updated on new products, market trends, and competitor offerings.

Skills & Competencies

• Strong communication and negotiation skills.
• Customer-centric approach with a positive attitude.
• Ability to understand drawings / layouts (preferred).
• Good convincing and closing skills.
• Basic computer knowledge (Excel, CRM, billing software).
• Ability to work under targets and deadlines.

Qualifications

• Graduate / Diploma in any discipline (MBA in Sales is an added advantage).
• Prior experience in furniture / interior / retail sales preferred.
• Freshers with strong sales aptitude can also apply.

Experience

14 years of experience in furniture, interiors, or retail sales (preferred).

Job Location

HSR , Bengalore

Salary & Benefits

• Fixed salary + attractive incentives
• Performance-based bonuses
• Career growth opportunities