Customer Relation Executive (Fresher)

Emarlex Multiventure; Madhya Pradesh; On-site; INR 175,000 - 250,000; Full time

Job summary

Emarlex Multiventure in Indore, Madhya Pradesh, seeks a customer relations executive to build profitable relationships and oversee a client-facing team. The role emphasizes quick query resolution, understanding customer needs, and maintaining a positive, service-oriented attitude.

0–3 years experience in ITES/BPO and related fields with outbound/inbound calling is desirable. The position is on-site in Indore, offering a competitive salary range and growth opportunities within a dynamic customer

Qualifications

• 0–3 years of experience in ITES/BPO or related customer service fields.
• Strong communication and relationship-building skills.
• Ability to understand and address customer needs quickly.

Responsibilities

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer query quickly and efficiently.
• Understanding key customer individual needs and addressing these.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Skills

Outbound Calling

Strategic Communication

Customer Retention

Inbound Calls

Education

B.A

B.B.A

B.C.A

B.Com

B.E

B.Pharma

B.Sc

Job description

Indore

Roles and Responsibilities:

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer query quickly and efficiently.
• Understanding key customer individual needs and addressing these.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Skills Required:

• Should be good in communication both in Verbal Communication
• Self-motivated

Experience 0 - 3 Years Salary 1 Lac 75 Thousand To 2 Lac 50 Thousand P.A.

Industry ITES / BPO / KPO / LPO / Customer Service

Qualification B.A, B.B.A, B.C.A, B.Com, B.E, B.Pharma, B.Sc

Key Skills Outbound Calling Strategic Communication Customer Retention Inbound Calls