Customer Relation Executive

Fortleechiropractors; Goa; On-site; INR 180,000 - 280,000; Full time

Job summary

Fortleechiropractors in Miramar, Goa, seeks a Customer Relation Executive to greet customers, understand requirements, and guide them through design projects and showroom products.

You will coordinate with design and sales teams, maintain showroom presentation, and handle walk-in inquiries with emphasis on clear communication in Hindi, English, and Konkani.

Qualifications

• Clear communication and active listening to understand customer needs.
• Ability to explain projects and showroom products clearly to customers.
• Friendly, presentable, and customer-focused attitude.
• Experience in customer relations, retail showroom handling, or hospitality is a plus.

Responsibilities

• Greet customers warmly as they enter the store and ensure a pleasant first impression.
• Understand customer requirements and guide them through ongoing and completed projects displayed at the store.
• Explain product details, materials, finishes, and other items available in the showroom.
• Assist customers by providing basic information and directing them to the concerned design or sales team when required.
• Maintain proper coordination with internal teams to ensure smooth customer handling.
• Ensure the showroom is presentable and displays are well maintained.
• Handle walk-in inquiries and support follow-ups as needed.
• Maintain basic records of customer visits and inquiries.

Skills

Communication skills

Interpersonal skills

Customer focus

Presentation

Education

10th/12th Pass

Fresher

Tools

Basic computer knowledge

Job description

Job Overview

We are looking for a Customer Relation Executive to manage front-end customer interactions at a premium lifestyle and home décor retail store. The role involves welcoming customers, understanding their requirements, and guiding them through various design projects, products, and collections displayed at the store. The store showcases a curated range of interior design solutions, home décor products, materials, and project displays, catering to customers looking for customized and ready solutions for residential and commercial spaces. The ideal candidate will act as the first point of contact and ensure a positive, engaging, and informative customer experience.

Job Responsibilities

• Greet customers warmly as they enter the store and ensure a pleasant first impression.
• Understand customer requirements and guide them through ongoing and completed projects displayed at the store.
• Explain product details, materials, finishes, and other items available in the showroom.
• Assist customers by providing basic information and directing them to the concerned design or sales team when required.
• Maintain proper coordination with internal teams to ensure smooth customer handling.
• Ensure the showroom is presentable and displays are well maintained.
• Handle walk-in inquiries and support follow-ups as needed.
• Maintain basic records of customer visits and inquiries.

Job Requirements

• 10th/12th Pass or fresher.
• Male candidates preferred.
• Good communication and interpersonal skills.
• Presentable, courteous, and customer-focused attitude.
• Ability to explain projects and products clearly to customers.
• Prior experience in customer relations, retail, showroom handling, or hospitality will be an added advantage.
• Basic computer knowledge is preferred.
• Languages: Hindi, English, and Konkani.

Customer handling and relationship management

Location: Miramar