Customer Executive

PepsiCo Inc.; Sundargarh; On-site; INR 400,000 - 520,000; Full time

Job summary

PepsiCo Inc. is seeking a Career Executive (CE) in Odisha to drive distributor partnerships, coach sales teams, and execute business plans that boost market presence and revenue.

The role focuses on route planning, stock availability, and market execution to deliver growth across multi-distributor networks. Responsibilities include training PSRs, setting monthly targets, monitoring performance, and ensuring FIFO and planogram compliance while maintaining distributor relationships and food safety

Qualifications

• Graduation is required; MBA preferred but not mandatory.

Responsibilities

• Market development and distributor coaching to expand business.
• Delivering secondary monthly targets and gross revenue growth.
• Plan routes to increase productivity and outlet reach.
• Increase net distribution by serving more outlets and SKUs.
• Ensure stock availability and planogram alignment.
• Build relationships to maximize customer satisfaction; training PSRs.
• Set monthly targets for salespersons and monitor performance.
• Recruitment and retention of sales staff; manage distributor health.

Education

Graduation, MBA preferred not mandatory

Job description

Overview

CE handles single/multiple distributors ranging over different scale of business. They are the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand their business by coaching and working with the DB and/or the team of sales representatives. They will be instrumental in resolving market challenges and ensuring incremental business.

Responsibilities

• Market
• Delivering Secondary monthly targets and Gross Revenue growth
• Planning routes efficiently to increase productivity
• Increase Net Distribution by increasing number of outlet served
• Increases Weighted Distribution by increasing SKU count in existing outlets
• Ensuring stock availability and Rack Execution as per planogram
• Relationship building in the market to maximize customer satisfaction Training & Communication
• One-on-One training of PSRs to develop business understanding & sales capability
• Monthly target setting for each salesperson
• Works with salesperson in market to coach them on market execution
• Monitors salesperson performance using regular sales reports
• Communicates incentives and motivates salesperson to achieve targets Distributor
• Distributor/Hub/Spokes appointment and retirement for territories
• Managing DB health (ROI) by ensuring adherence to Joint Business plan
• Jointly responsible for recruitment and retention of sales representatives
• Minimizing expiry/stales by ensuring FIFO and stacking norms of products
• Tracking correct and timely delivery of orders in the market
• Ensuring food compliance of every distributor
• Facilitating development of distributor on PepsiCo sales competencies

Qualifications

Graduation, MBA preferred not mandatory.