Customer Care Professional

Nova Life Space; Chennai; On-site; INR 350,000 - 550,000; Full time

Job summary

Nova Life Space in Chennai is seeking a customer support professional to handle inquiries, resolve issues, and maintain high satisfaction. You will interact with customers, provide timely responses, and escalate when needed.

You will collaborate with internal teams to improve processes, build strong relationships with customers and stakeholders, and continuously update knowledge of products and services.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Collaborate with internal teams to improve processes and procedures.
• Develop and maintain strong relationships with customers and stakeholders.
• Identify and escalate potential issues to senior management.
• Continuously update knowledge of products and services.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Collaborate with internal teams to improve processes and procedures.
• Develop and maintain strong relationships with customers and stakeholders.
• Identify and escal`ate potential issues to senior management.
• Continuously update knowledge of products and services.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.