Customer Care Executive - Panvel - No Target

Mintskill Hr Solution; Navi Mumbai; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

All full-time employee benefits

Job summary

Mintskill Hr Solution is looking for an HVAC Customer Service representative to be the customers' first point of contact. You will answer calls, schedule service appointments, assist with inquiries, and ensure a smooth, professional experience from start to finish.

The ideal candidate has at least 1 year of customer service experience, preferably in HVAC or home services, and is organized with a solutions-oriented mindset.

Qualifications

• 1 year of customer service experience, preferably in HVAC or home services.

Responsibilities

• Answering calls
• Scheduling service appointments
• Assisting with inquiries
• Ensuring a smooth, professional customer experience from start to finish.

Skills

Customer interaction

Scheduling

Administrative support

Team communication

Job description

Answering calls, scheduling service appointments, assisting with inquiries, and ensuring a smooth, professional customer experience from start to finish.

• Customer Interaction
• Scheduling & Coordination
• Administrative Support
• Team Communication

Required Candidate profile

An organized, solutions-oriented HVAC Customer Service representative to serve as our customers' first point of contact.

• 1 year of customer service experience, preferably in HVAC or home services

Perks and benefits

• All full-time employee benefits