Customer Care Executive

Genius Consultants; Pune District; On-site; INR 305,000 - 365,000; Full time

Job summary

Genius Consultants in Pune is hiring a Key Account Manager / Client Acquisition Background Verification (BGV) to build and manage strategic client relationships. You will conduct meetings, coordinate with internal teams, and identify growth opportunities to ensure outstanding service delivery.

The role offers exposure to diverse BGV clients and requires 2–5 years in related roles with strong communication and relationship-management skills.

Qualifications

• Graduate with 2–5 years in KAM or related fields.
• Experience in client acquisition, business development or client servicing.
• Excellent communication and relationship-management skills.

Responsibilities

• Maintain good relationship with BGV clients and generate business.
• Manage key client accounts and maintain strong relationships.
• Handle client escalations and ensure timely resolution.
• Conduct virtual and face-to-face client meetings.
• Coordinate with internal teams for smooth service delivery.
• Identify opportunities for client retention and business growth.

Skills

Key Account Management

Client Acquisition

Business Development

Relationship Management

Education

Graduate

Job description

Hiring: Key Account Manager / Client Acquisition Background Verification (BGV)

Location: Viman Nagar, Pune

Salary: Up to 30,000 NTH + Benefits

Key Responsibilities:

• Maintain good relationship with BGV clients and generate business.
• Manage key client accounts and maintain strong relationships.
• Handle client escalations and ensure timely resolution.
• Conduct virtual and face-to-face client meetings.
• Coordinate with internal teams for smooth service delivery.
• Identify opportunities for client retention and business growth.

Eligibility:

• Graduate
• 2 to 5 years of experience in Key Account Management, Client Acquisition, Business Development, or Client Servicing.
• Excellent communication and relationship management skills.