CLIENT SERVICING EXECUTIVE

Vrinda International; Mumbai; On-site; INR 270,000 - 330,000; Full time

Job summary

Vrinda International in Mumbai is seeking a proactive Client Servicing Executive to manage client relationships, understand requirements, coordinate with internal teams, and ensure timely & quality service delivery.

We require 1–3 years of experience; this is an office-based role with immediate joining. Proficiency in MS Excel, Word, PowerPoint & Email, along with strong interpersonal and presentation skills, will support client satisfaction and business growth.

Qualifications

• Strong interpersonal and relationship-management skills.
• Customer-focused approach with problem-solving abilities.
• Ability to manage multiple clients and priorities.
• Good negotiation and convincing abilities.
• Strong presentation and reporting skills.

Responsibilities

• Build and maintain strong client relationships
• Understand client requirements and coordinate with internal teams
• Act as the primary point of contact for assigned clients
• Handle client queries, feedback and escalations professionally
• Follow up on requirements, projects and deliverables
• Prepare proposals, presentations, quotations and reports
• Maintain client records and communication
• Coordinate with Sales, Operations, Recruitment & Marketing teams
• Support payment/invoice follow-ups when required
• Conduct client meetings and review discussions
• Drive client satisfaction, retention and business growth

Tools

MS Excel

Word

PowerPoint

Email

Job description

Mumbai – BKC, India | Posted on 09/02/2026

Job Description

HIRING | CLIENT SERVICING EXECUTIVE

Experience: 1–3 Years

Budget: Up to ₹3 LPA (Gross)

Work Mode: Work From Office

Interview: Face-to-Face

Gender: Female

Joining: Immediate Joiners Only

ROLE OVERVIEW

We are looking for a proactive and customer-focused Client Servicing professional to manage client relationships, understand requirements, coordinate with internal teams, and ensure timely & quality service delivery.

? KEY RESPONSIBILITIES

Build and maintain strong client relationships

Understand client requirements and coordinate with internal teams

Act as the primary point of contact for assigned clients

Handle client queries, feedback and escalations professionally

Follow up on requirements, projects and deliverables

Prepare proposals, presentations, quotations and reports

Maintain client records and communication

Coordinate with Sales, Operations, Recruitment & Marketing teams

Support payment/invoice follow-ups when required

Conduct client meetings and review discussions

Drive client satisfaction, retention and business growth

REQUIRED SKILLS

Strong interpersonal & relationship-management skills

Good negotiation and convincing abilities

Customer-focused approach & problem-solving skills

Ability to manage multiple clients and priorities

Good knowledge of MS Excel, Word, PowerPoint & Email

Strong presentation and reporting skills