Customer Care Executive

Sony; New Delhi; On-site; INR 270,000 - 320,000; Full time

Benefits offered by this job

Flexi working

Maternity leaves

Job summary

Sony India Private Limited invites applications for a Customer Care Executive. The role involves handling customer calls for technical support, resolving queries, and delivering a high standard of service aligned with Sony’s brand reputation.

Ideal candidates will possess strong communication abilities and customer service experience, with preference for English and Hindi bilingual proficiency. The company offers a supportive environment and growth opportunities within Sony India.

Qualifications

• Strong communication and listening skills.
• Ability to handle customer queries with patience and clarity.
• Bilingual in English and Hindi is a plus.

Responsibilities

• Taking calls to the customer for technical support.

Skills

Communication

Customer service

English Hindi

Job description

Posted: 2 days ago Openings: 2 Applicants: 100+

*Role & responsibilities

• Will be respnsible for taking calls to the customer for technical support.

Skills highlighted with ‘‘ are preferred keyskills

Sony India Private Limited (Sony India), a private limited company with its ultimate holding company as Sony Group Corporation, Japan, has established itself as a premium brand in various product categories including television, digital imaging, personal audio, home entertainment, gaming, car audio, and professional solutions. Sony also prioritizes environmental sustainability, aiming to achieve a zero environmental footprint throughout the lifecycle of its products and business activities to contribute to a healthier and enriched life for all of humanity and future generations.

Sony India Private Limited (Sony India), a private limited company with its ultimate holding company as Sony Group Corporation, Japan, has established itself as a premium brand in various product categories including television, digital imaging, personal audio, home entertainment, gaming, car audio, and professional solutions. Sony also prioritizes environmental sustainability, aiming to achieve a zero environmental footprint throughout the lifecycle of its products and business activities to contribute to a healthier and enriched life for all of humanity and future generations.

Life@Sony

Sony is a brand that is synonymous with high quality, innovative and exciting products, efficiency and partnerships. Since our establishment in India, our dedicated workforce has been working hard to strengthen and enhance all aspects related to customer satisfaction. Today, Sony's standards represent some of the industry's best practices, and we seize every opportunity to learn from the collective successes and shortcomings, and thereby raise the bar on quality and customer experience. At Sony India, we take pride in having inherited such an invaluable legacy.

Benefits

• Flexi working
• Maternity leaves

Customer Care Executive in Sony typically earns between

See detailed salary breakup

Customer Care Executive in Sony typically earns between ₹2.7 - ₹3.2 L/yr See detailed salary breakup Powered by