Customer Care Executive

Thyrocare; Navi Mumbai; On-site; INR 180,000 - 300,000; Full time

Job summary

Thyrocare in Navi Mumbai is hiring a Customer Support Executive for Voice/Blended Process. Location: Juhinagar, Navi Mumbai. Day shift and day rotation, immediate joiners preferred.

The role focuses on delivering clear verbal and written communication, handling customer inquiries, and resolving issues in a time-sensitive environment.

Joiners are expected to adapt to rotating shifts and contribute to customer satisfaction.

Qualifications

• Minimum 6 months voice/customer support experience.
• Experience with blended processes preferred.
• Good customer-handling and problem-solving skills.
• Willing to work in day shift/rotation.
• Immediate joiners preferred.

Responsibilities

• Handle voice and blended process customer queries.
• Provide timely solutions and escalate when needed.

Skills

Verbal communication

Written communication

Job description

Urgent Opening Voice / Blended Process

Position: Customer Support Executive
Process: Voice / Blended Process
Location: Juhinagar, Navi Mumbai
Shift: Day Shift / Day Rotation
Joining: Immediate Joiners Preferred

Requirements:

• Good verbal and written communication skills.
• Minimum 6 months of voice/customer support experience preferred.
• Candidates with blended process experience will be preferred.
• Good customer-handling and problem-solving skills.
• Comfortable working in day rotational shifts.
• Immediate joiners are preferred.