Customer Care Executive

Qdegrees Services; Jaipur, Zone 7 Ambattur, Delhi; On-site; INR 180,000 - 240,000; Full time

Job summary

QDegrees Services in Jaipur is seeking a Customer Care Executive to handle customer queries over voice calls, provide accurate information, and work to resolve issues while maintaining high service standards.

Strong communication skills are essential as you engage with customers, ensuring satisfaction and timely responses as the company expands its operations across Rajasthan and other states from its head office in Jaipur.

Qualifications

• Handle customer queries over voice calls.
• Resolve complaints and provide accurate information.
• Maintain call quality and customer satisfaction.
• Good communication skills required.

Responsibilities

• Handle customer queries over voice calls.
• Resolve complaints and provide accurate information.
• Maintain call quality and customer satisfaction.
• Demonstrate excellent communication with customers.

Skills

Customer handling

Communication

Problem resolution

Call quality

Job description

QDegrees Services is a consulting firm dealing in, Process & Compliance Audits, Voice & Retail Audits & Mystery Shopping. QDegrees is operational in Rajasthan, Karnataka, MP, West Bengal, Mumbai and AP, with its Head office in Jaipur.

Skills highlighted with ‘‘ are preferred keyskills

• Handle customer queries over voice calls
• Resolve complaints and provide accurate information
• Maintain call quality and customer satisfaction
• Good communication skills required

Customer Care Executive in QDegrees typically earns between