Customer Support Executive | International process | Voice process

Cubnet Service; Gurugram District, Jaipur; On-site; INR 300,000 - 350,000; Full time

Benefits offered by this job

Cab facility

5 days working

PF&ESIC

Job summary

Cubnet Service in Gurugram is seeking a voice process executive with at least 1 year of international BPO experience to join our team. You should possess excellent communication skills, be capable of handling customers, and work effectively both independently and in a team, with willingness to work on rotational shifts.

This role offers five-day work weeks with cab facility and PF/ESIC benefits. Immediate joiners are welcome; candidates must be ready for rotational night shifts and to deliver

Qualifications

• Min 1 year of international BPO experience.
• Knowledge of customer handling and retention.
• Excellent communication skills.
• Should be able to work independently and in a team.
• Open to rotational shifts and immediate joining.

Responsibilities

• Handle customer inquiries and provide end-to-end resolution.
• Engage with customers to ensure retention and satisfaction.

Skills

Customer handling

Communication skills

End to end issue resolution

Team & independent work

Job description

Voice process
Min 1 year of International BPO exp required
Excellent communication skills
Should be able to work individual and team
Knowledge of Customer handling & Customer retention
5 days working
Rotational shifts
Immediate Joiners
84315 79781

Required Candidate profile

• Customer handling.
• End to end Customer issue resolution
• Communication skills
• Should be comfortable for rotational shifts(including night shifts)

Perks and benefits

• Cab facility
• 5 days working
• PF&ESIC