Customer Care Executive

Anisha Global Services; Pune District; On-site; INR 486,000 - 594,000; Full time

Benefits offered by this job

Rotational Shifts

Rotational Weekoffs

International exposure

Career growth

Job summary

Anisha Global Services in Pune is hiring a Customer Service Executive for an International Voice Process. The role requires good communication, a customer-focused approach, and prior BPO experience. The candidate should be willing to work from office with rotational shifts and weekoffs.

The position offers an attractive salary package up to 5.40 LPA and opportunities for career growth in the BPO industry. Graduates or undergraduates may apply, with strong communication skills prioritized.

Qualifications

• Graduation is required.
• 1 year BPO experience is preferred.
• Excellent communication is essential for this role.

Responsibilities

• Handle customer queries via voice calls.
• Provide accurate information and effective resolutions.
• Maintain high standards of customer service and follow process guidelines.
• Meet productivity and performance targets.
• Contribute to a positive customer experience.

Skills

Excellent communication

Customer focus

BPO experience

Education

Graduation

Job description

Customer Service Executive ( International Voice Process)

Contact : Kaif-7037688395

Location: Pune

Work Mode: Work From Office

Experience: 1 Year BPO Experience Required

Qualification: Graduation

• Attractive salary package up to 5.40 LPA
• Rotational Shifts
• Rotational Weekoffs
• Opportunity to work with an international customer service process
• Career growth opportunities in the BPO industry

Job ProfileWe are hiring Customer Service Executives for our voice-based customer service process. The ideal candidate should have good communication skills, a customer-focused approach, and prior BPO experience

Key Responsibilities

• Handle customer queries through voice calls
• Provide accurate information and effective resolutions
• Maintain high standards of customer service
• Follow process guidelines and quality standards
• Achieve defined productivity and performance targets
• Ensure a positive customer experience

Eligibility Criteria

• Graduate / Undergraduate candidates can apply
• Excellent Communication Required
• Comfortable working in rotational shifts
• Willingness to work from office