CUSTOMER CARE ASSOCIATE

Multiplier; Vythiri; On-site; INR 193,000 - 231,000; Full time

Job summary

Multiplier in Kalpetta, Kerala is seeking a Customer Care Associate for full-time work. You will manage, train, and provide guidance to the sales team in the assigned territory, and set targets to be achieved.

You will monitor performance, motivate members to meet targets, collect customer feedback for senior management, travel to customers to present offerings and build brand awareness, and engage via calls, emails, and in-person meetings to close sales.

Qualifications

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Skills

Team management

Sales targets

Performance motivation

Customer feedback

Territory travel

Sales closings

Job description

CUSTOMER CARE ASSOCIATE

KALPETTA, KERALAM Full Time 19000Rs. - 19000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.


• Setting reasonable sales targets to be achieved by the sales team.


• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.


• Collecting customer feedback and providing updates to senior management.


• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.


• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales