CUSTOMER CARE ASSOCIATE

Multiplier; Ernakulam; On-site; INR 180,000 - 244,000; Full time

Job summary

Multiplier in Ernakulam, Kerala is seeking a Customer Care Associate to join our sales support team. The role is full-time and focuses on guiding the sales force, setting targets, and monitoring performance to help the team exceed goals.

Travel to customers within the territory, conduct outbound calls and emails, and meet clients face-to-face to present company offerings and build brand awareness, while gathering customer feedback for senior management.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

ERNAKULAM, KERALAM Full Time 19000Rs. - 19000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales