CUSTOMER CARE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Pathanamthitta; On-site; INR 180,000 - 244,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. in Pathanamthitta, Kerala seeks a Customer Care Associate to join the sales support team. The role focuses on guiding the sales team, achieving targets, collecting feedback, and maintaining high customer satisfaction through outbound calls, emails, and in-person meetings.

The position is full-time with a monthly salary of 19,000 Rs. Travel within the territory may be required to present offerings and build brand awareness.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

PATHANAMTHITTA, KERALAM Full Time 19000Rs. - 19000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales