CUSTOMER CARE ASSOCIATE

Multiplier; Pathanamthitta; On-site; INR 305,000 - 365,000; Full time

Job summary

Multiplier in Pathanamthitta, Kerala is seeking a Customer Care Associate to lead an on-site sales team, set targets, and drive performance within the territory.

The role includes coaching staff, collecting customer feedback for management, and traveling to meet clients. You will close deals through calls, emails, and face-to-face meetings, while building brand awareness.

Qualifications

• Experience leading sales teams in a designated territory.
• Ability to set and drive sales targets and monitor performance.
• Experience collecting customer feedback and reporting to management.
• Willingness to travel within the territory to meet customers.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Skills

Team management

Sales coaching

Communication

Customer feedback processing

Job description

CUSTOMER CARE ASSOCIATE

PATHANAMTHITTA, KERALAM Full Time 30000Rs. - 30000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales