CUSTOMER CARE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Hyderabad; On-site; INR 244,000 - 292,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. in Hyderabad, Telangana, invites applications for a Customer Care Associate.

You will manage and guide the sales team in the assigned area, set achievable targets, and monitor performance to ensure targets are met. You will engage customers via calls, emails and face-to-face meetings, travel to client sites within the territory, and collect feedback to share with senior management.

Qualifications

• Experience leading sales teams in a field sales environment.
• Strong communication and presentation skills.
• Willingness to travel within the assigned territory.

Responsibilities

• Lead, train and guide the sales team in the territory.
• Set realistic sales targets and monitor progress.
• Motivate team to achieve and exceed targets.

Skills

Sales leadership

Team training

Target setting

Performance monitoring

Customer feedback

Travel to customers

Outbound calls

Job description

CUSTOMER CARE ASSOCIATE

HYDERABAD, TELANGANA Full Time 24000Rs. - 24000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales