CUSTOMER CARE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Delhi; On-site; INR 244,000 - 292,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. in Delhi is seeking a Customer Care Associate for a full-time role to support the sales team with day-to-day customer interactions and field activities in the assigned region.

The position involves driving outbound calls, emails, and in-person meetings to close sales, travel to customers as needed, and help set realistic sales targets while reporting updates to senior management.

Qualifications

• Responsibilities include managing, training, and guiding the sales team in the assigned territory.
• Setting sales targets for the team.
• Monitoring performance and motivating the team to meet targets.
• Collecting customer feedback and reporting to senior management.
• Traveling to potential and existing customers to present offerings and build brand awareness.
• Using outbound calls, emails, and in-person meetings to close sales.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

DELHI, DELHI Full Time 24000Rs. - 24000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.


• Setting reasonable sales targets to be achieved by the sales team.


• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.


• Collecting customer feedback and providing updates to senior management.


• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.


• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales