CUSTOMER CARE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Kolkata District; On-site; INR 244,000 - 292,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. in Kolkata is hiring a Customer Care Associate to support the sales team and drive customer engagement. The role involves guiding the sales staff, helping set targets, and ensuring customer feedback is reported to management.

The position requires travel within the territory and active communication with customers through calls, emails, and face-to-face meetings to close sales and build brand awareness.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

KOLKATA, WEST BENGAL Full Time 24000Rs. - 24000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales