CUSTOMER CARE ASSOCIATE

Multiplier; Kozhikode district; On-site; INR 193,000 - 231,000; Full time

Job summary

Multiplier in Kozhikode, Kerala is seeking a Customer Care Associate to support the sales team in a full-time role. You will coordinate with the sales force in the assigned territory and help drive customer engagement through direct interactions.

The position emphasizes traveling to customers, handling outbound calls and emails, and providing feedback to senior management to improve service and sales performance.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

KOZHIKODE, KERALAM

Full Time

19000Rs. - 19000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.


• Setting reasonable sales targets to be achieved by the sales team.


• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.


• Collecting customer feedback and providing updates to senior management.


• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.


• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales