CUSTOMER CARE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Mumbai; On-site; INR 244,000 - 292,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. in Mumbai is hiring a Customer Care Associate to support the sales team across the defined territory, drive customer satisfaction, and help achieve sales targets.

The role includes travelling to customers, handling outbound calls and in-person meetings to close sales, and coordinating with senior management to share updates and feedback.

Qualifications

• Managing, training, and guiding the sales team of an assigned territory.
• Setting reasonable sales targets for the sales team.
• Monitoring performance and motivating members to meet targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned area to present offerings and build brand awareness.
• Utilizing outbound calls, emails, and face-to-face meetings to close sales.

Job description

CUSTOMER CARE ASSOCIATE

MUMBAI, MAHARASHTRA Full Time 24000Rs. - 24000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales