CUSTOMER CARE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Jammu district; On-site; INR 183,000 - 219,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. is hiring a Customer Care Associate for Srinagar, Jammu & Kashmir.

This full-time on-site role focuses on customer engagement and sales support in the region. Key duties include managing, training, and guiding the sales team in the territory; setting realistic targets; monitoring performance; collecting customer feedback for senior management; and travelling to customers to present offerings and build brand awareness.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

SRINAGAR, JAMMU & KASHMIR Full Time 18000Rs. - 18000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales