CUSTOMER CARE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Navsari; On-site; INR 193,000 - 231,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. in Navsari, Gujarat is seeking a Customer Care Associate to support sales teams and engage with customers face-to-face and via calls and emails.

The role involves training, target setting, tracking performance, collecting feedback, and traveling to customers to present offerings and raise brand awareness. The position is full-time in Navsari with a monthly salary of 19,000 INR.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

NAVSARI, GUJARAT Full Time 19000Rs. - 19000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales