CUSTOMER CARE ASSOCIATE

Multiplier; Jaunpur; On-site; INR 193,000 - 231,000; Full time

Job summary

Multiplier in Jaunpur, Uttar Pradesh is seeking a Customer Care Associate to support the local sales force and enhance customer engagement. You will coordinate with the sales team in the assigned territory and help deliver service excellence.

The role involves travel within the territory to present offerings, follow up with customers, and use calls, email, and meetings to close sales while collecting feedback for management.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

JAUNPUR, UTTAR PRADESH Full Time 19000Rs. - 19000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales