CUSTOMER CARE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Ranchi; On-site; INR 193,000 - 231,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. in Ranchi, Jharkhand is seeking a Customer Care Associate for a full-time role. You will engage with customers, support the sales team, and help build brand awareness in the region.

The position offers a monthly salary of ₹19,000 and involves travel within the territory to meet clients, focusing on clear communication, feedback collection, and customer satisfaction.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.

Job description

CUSTOMER CARE ASSOCIATE

RANCHI, JHARKHAND Full Time 19000Rs. - 19000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales