CUSTOMER CARE ASSOCIATE

Multiplier Technologies Pte. Ltd.; Chennai District; On-site; INR 223,000 - 268,000; Full time

Job summary

Multiplier Technologies Pte. Ltd. in Chennai is hiring a Customer Care Associate to support the sales team and ensure excellent client interaction. The role involves direct communication with customers, coordinating with internal teams, and contributing to service quality.

Based in Chennai, this full-time position offers a monthly salary of 22,000 Rs. and requires onsite presence to travel within the territory as needed to present offerings and reinforce brand awareness.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.

Job description

CUSTOMER CARE ASSOCIATE

CHENNAI, TAMIL NADU Full Time 22000Rs. - 22000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.


• Setting reasonable sales targets to be achieved by the sales team.


• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.


• Collecting customer feedback and providing updates to senior management.


• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.


• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales