Customer - Care Associate

NoBroker; Bengaluru; On-site; INR 189,720 - 334,800; Full time

Benefits offered by this job

Performance-based incentives

PF & ESI benefits

Health Insurance up to 1 lakh

Job summary

NoBroker is hiring for the position of Customer Support Associate in Bengaluru. The role involves assisting customers with their queries, providing accurate service information, and ensuring high levels of satisfaction. Candidates should be between 18 to 30 years old and be proficient in English plus one of the regional languages. The salary range is between ₹17,000 to ₹30,000 with additional performance-based incentives and benefits including health insurance and provident fund.

Qualifications

• Candidates should be between 18 to 30 years old.
• Must be proficient in English and one of Hindi, Tamil, or Kannada.

Responsibilities

• Handle customer calls and resolve queries.
• Provide accurate information about services.
• Update and track issues in CRM systems.

Skills

Good communication skills

Problem-solving ability

Basic computer knowledge

Job description

Job Title: Customer Support Associate

Company: NoBroker.com

Location: Bangalore

Work Mode: Work from Office

About the Role:

We are hiring candidates for a customer support role to assist customers by resolving queries and ensuring a smooth service experience.

Key Responsibilities:

• Handle customer calls, problems and queries
• Provide accurate information about services and processes
• Resolve customer issues and complaints
• Escalate complex queries to relevant teams
• Maintain high customer satisfaction levels
• Update and track issues in CRM systems

Candidate Requirements:

• Age: 18 to 30 years
• Languages: English + Hindi / Tamil / Kannada
• Good communication skills
• Problem-solving ability
• Basic computer knowledge

Salary & Benefits:

• 17,000 To 30,000 Fixed Salary
• Performance-based incentives
• PF & ESI benefits
• Health Insurance up to 1 lakh