g.Customer Care Executive

NoBroker; Bengaluru; On-site; INR 450,000 - 550,000; Full time

Benefits offered by this job

Health insurance: Rs 1 lakh per year, fully paid by the company

Free lunch and snacks

Promotions every 6 months

Monthly recognition and rewards for top performers

Career growth opportunities

Regular team parties and outings

Employee referral program incentives

Job summary

NoBroker is seeking a Relationship Manager Executive in Bengaluru to enhance customer engagement by understanding their needs and providing tailored property solutions.

The role requires excellent communication skills and offers substantial perks including health insurance, free meals, and career growth opportunities with biannual promotions.

Qualifications

• Graduation or HSC qualified.
• Excellent verbal and written communication skills are essential.
• Strong interpersonal skills and decision-making ability required.

Responsibilities

• Act as a Relationship Manager for paid customers, building trust.
• Assist in finding the right tenant or property with tailored solutions.
• Manage inbound and outbound calls, negotiate with leads.

Skills

Excellent verbal and written communication

Good interpersonal skills

Numerical and analytical ability

Strong decision-making skills

Education

Graduation or HSC qualified

Tools

MS Office (Excel, Word)

Job description

Relationship Manager Executive - Inside Sales Executive

Department: Servicing

Location: Kaikondrahalli, Bengaluru (Bangalore)

Position Type: Full-time

Salary Range: Up to 4.5 LPA to 5.5 LPA (inclusive of variable components & based on current relevant experience)

About NoBroker

NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is India's first Proptech unicorn. Its a brokerage‑free platform that directly connects property owners with tenants and buyers, eliminating the need for middlemen. With over 1 crore customers and 5 lakh new users each month, its reshaping the real estate market. The platform handles 55,000 transactions monthly, saving INR 1200 crore in brokerage fees each year. Headquartered in Bengaluru, NoBroker operates in key cities like Mumbai, Delhi, Pune, Chennai, and Hyderabad. Recently, it raised USD 210 million, bringing its valuation to over USD 1 billion.

Specific Responsibilities

• Act as a Relationship Manager for paid customers, building trust and ensuring long term engagement.
• Understand customer needs and assist in finding the right tenant or property with tailored solutions.
• Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress.
• Utilize internal tools and adhere to company guidelines to deliver efficient and high‑quality service.
• Go the extra mile to provide exceptional customer service and ensure customer satisfaction.

Perks & Value Proposition

• Health insurance: Rs 1 lakh per year, fully paid by the company.
• Free lunch and snacks: Provided to all employees.
• Promotions: Employees are promoted every 6 months, with outstanding performers eligible for promotions every quarter.
• Rewards: Monthly recognition and rewards for top performers.
• Career growth: Employees can become Assistant Managers in as little as 2 years.
• Team‑building activities: Regular team parties and an Annual Day outing for all employees.
• Employee referral program: Incentives for bringing in new talent.

Educational & Skill Set Qualifiers

• Education: Graduation or HSC qualified.
• Skills: Excellent verbal and written communication, good interpersonal skills, numerical and analytical ability, and strong decision‑making skills.
• Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred.
• Technical skills: Proficient in MS Office (Excel, Word).
• Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and comfortable working 6 days a week, with a weekday off.

Why NoBroker

At NoBroker, we believe in empowering our employees to reach their full potential. Join a dynamic team of professionals who are passionate about changing the real estate landscape. Take the next step in your career and apply today!