Custom Software Engineer (ServiceNow)

Accenture PLC; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture PLC in Bengaluru, India is seeking an experienced ServiceNow Developer / Custom Software Engineer to build, customize, and integrate ServiceNow applications based on business needs. The role requires hands-on development, scripting, workflows, and API integrations, with collaboration in an Agile environment and guidance to junior team members.

3+ years of ServiceNow experience and 15 years of education are expected.

Qualifications

• Hands-on ServiceNow development and customization required.
• Experience with ServiceNow scripting, business rules, client scripts, and UI policies.
• Experience with REST and SOAP integrations and Flow Designer.
• 3+ years of hands-on ServiceNow experience.

Responsibilities

• Develop and customize applications on the ServiceNow platform.
• Translate business requirements into scalable technical solutions.
• Configure and enhance ServiceNow modules and applications.
• Develop scripts, workflows, and integration components.
• Work on ServiceNow integrations with external systems.
• Troubleshoot and resolve issues and maintain performance.

Skills

ServiceNow

Scripting

REST APIs

SOAP APIs

Flow Designer

UI Policies

Education

15 years of full-time education

Job description

We are looking for an experienced ServiceNow Developer / Custom Software Engineer with strong hands-on experience in the ServiceNow platform. The candidate will be responsible for developing, customizing, enhancing, and integrating ServiceNow applications to deliver scalable and reliable solutions based on business requirements. The ideal candidate should be comfortable working independently, participating in technical discussions, troubleshooting issues, and collaborating with cross-functional teams in an Agile environment.

Responsibilities:

• Develop and customize applications and solutions on the ServiceNow platform.
• Translate business requirements into scalable technical solutions.
• Configure and enhance ServiceNow modules and applications.
• Develop scripts, workflows, business rules, client scripts, UI policies, and related components.
• Work on ServiceNow integrations with external systems.
• Troubleshoot and resolve application and technical issues.
• Maintain and enhance existing ServiceNow components for performance and reliability.
• Participate actively in Agile ceremonies and technical discussions.
• Document development processes, configurations, and code changes.
• Collaborate with cross-functional teams to deliver project requirements.
• Provide technical guidance and support to junior team members.

Requirements:

• Must-Have Skills: ServiceNow.
• Hands-on ServiceNow development and customization, ServiceNow scripting, business rules, client scripts, UI policies/UI actions, workflows/Flow Designer, ServiceNow integrations, REST / SOAP APIs.
• Candidates should have 3+ years of hands-on ServiceNow experience.
• Strong preference for candidates with experience in ServiceNow application development, ServiceNow customization, scripting, integration development, configuration and enhancement, and troubleshooting ServiceNow applications.
• 15 years of full-time education is required.