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JLL Chennai is hiring a Workplace Specialist to manage the premium employee and visitor experience. You will be the primary contact for workplace queries, requests and escalations, coordinating facilities, housekeeping, security, food services and vendor teams to keep the office running smoothly six days a week.
The role requires a bachelor's degree in hospitality, business, facilities management or a related field, plus 3–7 years in workplace experience, hospitality, client servicing or office
JLL (Jones Lang LaSalle) Chennai, Tamil Nadu Start Date09/17/2026
JLL is hiring a workplace specialist in Chennai, six days in office, to be the primary point of contact for workplace queries, requests and escalations at a premium corporate workplace: the employee and visitor experience, the relationships with internal stakeholders, the coordination of facilities, housekeeping, security, food services and the other vendors, the office events, leadership visits and townhalls, the visitor experience, meeting rooms, workspace readiness and occupancy, the workplace audits, the service-level tracking and the reports. The posting, requisition REQ536513 on JLL's Workday careers site, was published on 17 September 2026 for a 48-hour week and asks for a bachelor's degree in hospitality, business, facilities management or a related field and three to seven years in workplace experience, hospitality, client servicing, office operations, facilities coordination or customer experience. This page paraphrases it, reads the requirements, describes the site and the week and lists where a candidate relocating to Chennai can live; it links to the posting, which is the only place to apply.
The role delivers an exceptional workplace experience for employees, visitors and business stakeholders, with strong communication, a hospitality mindset and the ability to manage workplace operations while coordinating the facilities and vendor teams so that the office runs seamlessly day to day. The responsibilities: serve as the primary point of contact for workplace queries, requests and escalations; deliver a best-in-class experience for employees, visitors and leadership; build relationships with internal stakeholders and align workplace services to business needs; coordinate with facilities, housekeeping, security, food services and other vendors to keep the standard high; monitor operations and find opportunities to improve the employee experience and service delivery; support office events, leadership visits, townhalls, engagement activities and special initiatives; manage the visitor experience, meeting-room operations, workspace readiness and occupancy requirements; conduct regular workplace audits for health, safety and operational standards; track service-level performance and coordinate issue resolution; prepare workplace reports, operational updates and stakeholder communications; and partner closely with the facilities team on operational execution. The competencies the posting lists: communication and presentation, stakeholder management, customer and employee experience, workplace operations, vendor management, problem-solving, attention to detail, collaboration; and the ideal candidate it describes is someone with a hospitality and workplace-experience mindset, used to premium environments and senior stakeholders, coordinating the facilities and operations teams behind the scenes.
A premium workplace, six days in office: the specialist is the point of contact for employees, visitors and leadership
A bachelor's degree in hospitality management, business administration, facilities management or a related field; three to seven years in workplace experience, hospitality operations, client servicing, office operations, facilities coordination or customer experience; exceptional verbal and written communication; stakeholder management and relationship-building; comfort in a fast-paced, client-facing environment; problem-solving, organisation and multitasking; MS Office. Preferred: experience supporting premium corporate workplaces, managed offices, hospitality or employee-experience functions, a proactive service orientation, confidence with senior leadership, experience coordinating cross-functional teams and vendors, and a professional presence. A hotel front-office or guest-relations start followed by a corporate campus is the profile; the house-rules guide and the reviews guide are the community-management version of the same craft, which the co-living operators hire for.
On site in Chennai, six days in office, 48 scheduled hours, at a premium corporate workplace the posting does not name; Chennai's premium offices sit in Guindy , on the OMR from Taramani to Sholinganallur , in Nungambakkam and the central district and in the Mount-Poonamallee corridor, and the recruiter will say which. A workplace specialist's day runs from before the first leadership arrival to after the last townhall, and the weekend pattern within six days is the first call's question.
Which office and how many employees it holds, and whether leadership sits there, since the posting's townhalls and leadership visits imply it does. The vendor teams the role coordinates and who manages their contracts. The events calendar and the largest recent event. The visitor-management and meeting-room tools in use. The workplace audit's format and who reviews it. The service-level tracking the posting names and last quarter's scores. The reporting line, a workplace manager or an account lead, and the team, if any. The six-day pattern and whether Saturdays are full days. What premium means at this site, so the candidate can dress and speak for it at the interview. And the range, since the posting states none; the Chennai cost guide is the number a relocating candidate sets it against.
Workplace experience is the newer name for the front-of-house and community side of facility management: the reception, the concierge, the events, the floor walks, the feedback surveys, the pantry and the meeting rooms that decide whether an employee enjoys coming to the office. Occupiers with large Indian campuses contract firms such as JLL to run it, and the coordinator, specialist, enabler, executive or manager in these roles is the person the employee meets, the one who fixes the small thing before it is a ticket. The career runs from coordinator to manager over five to eight years, often from hospitality; the reviews guide and the house-rules guide describe the same craft at a co-living building, where the community manager is the workplace-experience role for a home rather than an office.
JLL's India postings state the qualification, the years, the shift and the hours and rarely a salary; this page invents none. A coordinator role asking for one to three years and a manager role asking for eight sit in different bands, and a candidate asks the recruiter for the range at the first screening. The first-month budget guide works what relocating to the site's city costs in the first month; a workplace role is usually a day role, five or six days, which widens the choice of where to live.
Someone who runs a workplace reads a co-living building's listing for its community management: the house rules in the house-rules guide, the visitor policy in the guest-policy guide, the review replies the reviews guide says a host should write, the events and the common room the three-way comparison describes. A managed building with a community manager is the workplace-experience model applied to a home, and a candidate in this family often chooses one for that reason and reads the owner-versus-operator guide to understand what she is buying.
From a workplace coordinator's chair the path runs to executive, senior executive, workplace or experience manager and campus or account experience lead over six to ten years, with the survey scores, the events delivered and the stakeholders held as the record; hospitality graduates move fastest when they add data skills, since the manager's job is the feedback spreadsheet as much as the floor walk. The credentials that help are a facility-management certification and a customer-experience or design-thinking course; the reviews guide explains why the workplace professional who can write a good reply to a complaint is the one the client asks for by name.
A day role on a premium campus suits the co-living buildings by the corridors and the family houses on the rail lines equally, and Chennai's September 2026 owner bands ran ₹4,000–22,000 across 22 price points in Guindy , ₹4,800–25,000 across 17 in T. Nagar, ₹5,500–30,000 across 19 in Adyar and ₹4,500–20,000 across 21 in Velachery , with the OMR's Thoraipakkam at ₹6,000–16,500 across 15 and Sholinganallur at ₹5,000–24,000 across 23; the Chennai cost guide explains the rail premium and why the ladies' hostels sit below every band. The ladies’ PG page for Chennai lists the houses a woman on a six-day week reads first, and the Chennai Metro 's Green Line through Guindy is the line to choose the bed on. Start from the Chennai PG hub , the ladies’ PG page for Chennai , the working men’s page , the short-stay page and the under-₹5,000 page , and read the city cost guide for the September 2026 owner-listing bands by locality before setting a budget.
Being the point of contact for workplace queries and escalations at a premium corporate office: the employee, visitor and leadership experience, stakeholder relationships, coordination of facilities, housekeeping, security, food and other vendors, events, leadership visits and townhalls, meeting rooms and occupancy, workplace audits, service-level tracking and reports, six days in office.
A bachelor's degree in hospitality, business, facilities management or related, three to seven years in workplace experience, hospitality, client servicing, office operations, facilities coordination or customer experience, exceptional communication and stakeholder skills; premium-workplace and senior-stakeholder experience preferred.
Six days in office, 48 scheduled hours a week, in Chennai.
Not named; Chennai's premium corporate offices sit in Guindy, on the OMR, in the central district and on the Mount-Poonamallee corridor. The recruiter will confirm.
Only through the JLL Workday posting REQ536513 linked on this page, published on 17 September 2026; it may close without notice.