CS Operations Lead 3

Reliance Retail; Jamnagar; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Reliance Retail is seeking an experienced Administration leader to head Corporate Services across its large site operations. You will oversee general admin, facilities, canteen, pantries, and office services, ensuring timely delivery, quality, and cost efficiency.

The role requires 10–15 years in administration, blending factory operations with site facilities management, and strong liaison with stakeholders.

Qualifications

• Minimum 10-15 years in administration with factory operations and facility management of a large site.
• Desirable Post Graduate qualification.

Responsibilities

• Provide leadership to Corporate Services Function in admin services.
• Ensure timely, high quality corporate services are provided.
• Review timelines and quality of services from outsourced vendors and take corrective actions when required.
• Coordinate space planning and utilization for new buildings or reorganizing current premises.
• Manage visitor and protocol arrangements and liaison with stakeholders.

Skills

Managing Change

Result Orientation

Effective Execution

Decision Making

Teaming

Customer Orientation

RIL knowledge

Budgetary control

Troubleshooting

Education

Graduate

Post Graduate (Desirable)

Job description

Responsibilities

• Provide overall leadership to the Corporate Services Function in general admn. services
• Ensure timely and high quality corporate services are provided.
• Ensure constant and effective review of timelines and quality of services provided by outsourced vendors. Ensure timely and effective trouble shooting / corrective actions where required.
• Ensure optimum utilization of company#s resources and facilities like office space, pantries,cafeteria , etc
• Ensure effective liasoning and relationship management with all stakeholders.
• Lead effective disaster /emergency management at site as and when required.
• Analyze performance reports and MIS reports to achieve excellence and close the gaps.
• Ensure budgetary control and monitoring.
• Ensure effective cross functional coordination and integration.
• Ensure support for employees shifting, minor modification needs, new office readiness, office equipment requirement etc.
• Ensure highest standard in HK is followed and upkeep and hygiene level is maintained at site at all times.
• Ensure quality food and healthy food is served at canteens and satellite dining halls and highest F&B standards are followed with cost effective rates to benefit employees.
• Necessary coordination for visitor and protocol management
• Planning best allocation and utilization of space and resources for new buildings, or re-organizing current premises.
• Project management and supervising all special projects e.g construction of CS facilities, modification of offices etc
• Introduce innovative Promotional activities for employees.
• Ensure process adherence and efficiency for all Administration related processes.
• Develop and drive effective service standards for all processes with respect to administration.
• Lead & support employee engagement activities at site

Education Requirement

Graduate

Desirable : Post Graduate

with Minimum 10-15 Years in the field of Administration preferably blend of factory operation & facility management of a big site .

Experience Requirement

Minimum 10-15 Years in the field of Administration preferably blend of factory operation & facility management of a big site .

Skills & Competencies

• Managing Change
• Result Orientation
• Effective Execution
• Decision Making
• Teaming
• Customer Orientation
• Knowledge of RIL group organization, products and services
• Budgetary control and monitoring
• Timely and effective trouble shooting / corrective actions where required