CRM Executive Software Support

Tpots; Surat; On-site; INR 300,000 - 520,000; Full time

Job summary

Tpots is seeking a Customer Success Associate to manage client onboarding, training, and ongoing issue resolution. You will demonstrate software solutions and provide proactive customer support to ensure satisfaction and adoption.

The role focuses on building strong relationships, guiding customers through onboarding processes, and resolving queries to optimize product value. Gujarat-based location preferred, with opportunities in Surat, India.

Qualifications

• UG qualifications include B.Sc, B.C.A, B.Com, B.B.A./B.M.S or B.A in any specialization.

Responsibilities

• Manage client relationships through onboarding, training, and issue resolution.
• Demonstrate software solutions and provide customer support.

Education

B.Sc

B.C.A.

B.Com

B.B.A./B.M.S.

B.A.

Job description

Responsibilities:

• Manage client relationships through onboarding, training, and issue resolution
• Demonstrate software solutions and provide customer support

Education

UG: B.Sc in Any Specialization, B.C.A. in Any Specialization, B.Com in Any Specialization, B.B.A. / B.M.S. in Any Specialization, B.A - Bachelor of Arts in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Role Category: Customer Success, Service & Operations - Other