Customer Relationship Executive

KK Hr Services; Ahmedabad District; On-site; INR 240,000 - 380,000; Full time

Job summary

KK Hr Services is seeking a capable professional to manage customer data, handle queries, follow-ups, and CRM updates, coordinating with sales teams to track leads and interactions. The role emphasizes timely resolution of client requirements and strong data accuracy.

Ideal candidates hold UG marketing degrees (B.Com, BBA/BMS or BA in Marketing) and PG qualifications (PG Diploma or MBA/PGDM in Marketing). Prior experience in CRM and customer service is preferred.

Qualifications

• UG qualifications in marketing (B.Com, BBA/BMS, or BA in Marketing).
• PG qualifications in marketing (PG Diploma or MBA/PGDM).

Responsibilities

• Manage customer data, handle queries and follow-ups, update CRM records, coordinate with sales teams, track leads and customer interactions, and ensure timely resolution of client requirements.

Skills

CRM

Education

B.Com in Marketing

B.B.A. / B.M.S. in Marketing

B.A - Bachelor of Arts in Marketing

PG Diploma in Marketing Management

MBA/PGDM in Marketing

Job description

Manage customer data, handle queries and follow-ups, update CRM records, coordinate with sales teams, track leads and customer interactions, and ensure timely resolution of client requirements.

UG: B.Com in Marketing, B.B.A. / B.M.S. in Marketing, B.A - Bachelor of Arts in Marketing

PG: PG Diploma in Marketing Management, MBA/PGDM in Marketing

Key Skills

Skills highlighted with ‘‘ are preferred keyskills