CRM Executive – Collection

Job Vista; Surat; On-site; INR 134,000 - 201,000; Full time

Job summary

Job Vista in Surat, Gujarat is hiring CRM Executives for collection work across Gujarat. You will keep customer relationships warm while ensuring pending amounts are cleared on schedule and invoices are tracked accurately.

Freshers are welcome; graduates in commerce are preferred, and a 12th pass with strong communication can also apply. Proficiency in Gujarati and Hindi, basic Excel and Tally knowledge, and a systematic follow‑up approach are highly valued.

Qualifications

• Freshers welcome and candidates with collection or accounts experience encouraged to apply.
• A graduate degree, preferably in commerce, is suitable.
• A 12th pass candidate with strong communication can also apply.

Responsibilities

• Contact customers by phone, message and visits to remind them of pending invoices.
• Maintain an outstanding report and update the status of every promise to pay.
• Coordinate with the sales and accounts teams to resolve billing disputes and short payments.
• Record received payments, cheque details and bank transfers accurately in the system.
• Escalate difficult cases to the manager with a clear history of follow-ups.
• Share a weekly collection summary and suggest ways to improve the cycle time.
• Send regular reminder statements and keep a clear note of every conversation.

Skills

CRM

Customer relationship management

Telecalling

MS Excel

Tally basics

Gujarati fluency

Hindi fluency

Education

Commerce graduates preferred

12th pass with strong communication

Tools

MS Excel

Tally

Job description

Textiles / Process House / Manufacturing Udhna, Surat 24 October, 2026 ₹12,000–18,000 a month

Getting payments on time is just as important as making the sale, and Job Vista is hiring CRM Executives for collection work across Gujarat. You will keep customer relationships warm while making sure pending amounts are cleared on schedule.

Key responsibilities

• Contact customers by phone, message and visits to remind them of pending invoices in a courteous way.
• Maintain an outstanding report and update the status of every promise to pay.
• Coordinate with the sales and accounts teams to resolve billing disputes and short payments.
• Record received payments, cheque details and bank transfers accurately in the system.
• Escalate difficult cases to the manager with a clear history of follow-ups.
• Share a weekly collection summary and suggest ways to improve the cycle time.
• Send regular reminder statements and keep a clear note of every conversation.

Who can apply

Freshers are welcome and candidates with collection or accounts experience are encouraged to apply. A graduate degree, preferably in commerce, is suitable, and a 12th pass candidate with strong communication can also apply. Customer service and telecalling experience carries over very well to this role.

Skills that help

Polite but firm telephone manner, Gujarati and Hindi fluency, comfort with Excel, basic Tally knowledge, patience and a systematic approach to follow-up are the strengths that matter.

Work locations

These positions are in Surat, along with some openings in Ahmedabad, Vadodara and Navsari for trading and manufacturing firms.

Salary and growth

Pay depends on your skills and experience, and the range shown on this page is a guide. Good recovery work can lead to senior CRM, credit control and accounts management roles.

Job Overview

Date Posted

24 October, 2026

Location

Offered Salary

Min. Experience

Fresher Allowed

Job Skills

Payment follow-up Customer relationship management Outstanding ledger tracking Telephonic communication MS Excel Tally basics Negotiation