CRM Executive

Agami Spaces; Mumbai, Boisar; On-site; INR 250,000 - 350,000; Full time

Job summary

Agami Realty is seeking a CRM Executive to manage post-sales relationships and essential documentation for real estate projects. This entry-level role suits a proactive graduate aiming to build a career in the sector.

Key duties include drafting official correspondence, coordinating bank documentation, and maintaining meticulous records in Marathi for local government interactions, with a focus on accuracy and accountability.

Qualifications

• Entry-level role for a proactive graduate in real estate.
• Proficient in Marathi for government interaction.
• Strong MS Word and Excel skills for data tracking.
• Structured and detail-oriented with documentation operations.

Responsibilities

• Draft and manage official correspondence (demand letters, bank letters, NOCs).
• Coordinate banking documentation and APF for loan approvals.
• Maintain Marathi government correspondence with Gram Panchayat and Talathi.
• Archive and organize land documents and APF files.
• Maintain project master sheet and cost sheets; track loan status and deposits.
• Track utility records and customer billing files.
• Handle ad-hoc administrative tasks.

Skills

Marathi fluency

Communication skills

Organizational skills

Problem-solving

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Agami Realty is looking for a structured, detail-oriented CRM Executive to handle post-sales customer relationships and essential documentation operations. This entry-level role is ideal for a proactive graduate looking to build a career in the real estate sector.

Documentation & Bank Coordination

• Drafting Official Correspondence: Prepare Demand Letters, Architect Letters, Bank NOCs, Request Letters, Allotment Letters, and Parking Letters.
• Banking Procedures: Organize and prepare APF (Approved Project Financials) documentation required by banks and NBFCs for project and customer loan approvals. [1]
• Liaison & Compliance: Draft and manage legal or operational correspondence in Marathi with government and local bodies including the Gram Panchayat and Talathi.
• Document Management: Safely archive, organize, and maintain land legal documents and APF reference files.

Data Maintenance & Reporting

• Sheet Management: Perform daily maintenance and updates on the project master sheet, deposit slips, loan status trackers, and APF sheets.
• Cost Sheet Management: Update cost sheets daily on a flat-wise and project-wise basis to track precise monetary updates.

Operations & Customer Handover

• Asset Tracking: Maintain detailed internal records and logs for all flat keys.
• Utility Records: Track and update customer MSEB meter logs and customer billing files.
• Ad-hoc Duties: Execute any other administrative or operational tasks assigned by the reporting manager.

Preferred candidate profile

• Language Proficiency: Strong communication skills with the ability to read, write, and converse fluently in Marathi (for government interaction).
• Technical Skills: Well-versed with Microsoft Word and Microsoft Excel for tracking large datasets.
• Soft Skills: High level of practical problem-solving ability, organizational skills, and a strong sense of accountability.