Crm Executive

Cipher Quantech; Mohali; On-site; INR 300,000 - 600,000; Full time

Job summary

Cipher Quantech in Mohali is seeking a customer support specialist to maintain CRM data accuracy, handle inquiries via phone, email and chat, and provide technical assistance across multiple channels, ensuring swift issue resolution and high customer satisfaction.

You will collaborate with the sales team on lead generation, document interactions in the CRM, and contribute to building lasting relationships with clients in a fast-paced tech environment.

Responsibilities

• Maintain CRM database accuracy
• Manage customer relationships via phone, email & chat
• Provide technical support through multiple channels
• Collaborate with sales team on lead generation

Job description

Posted: 2 days ago Applicants: Less than 10

Responsibilities:

• Maintain CRM database accuracy
• Manage customer relationships via phone, email & chat
• Provide technical support through multiple channels
• Collaborate with sales team on lead generation

Skills highlighted with ‘‘ are preferred keyskills

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