Crm Executive

SOBHA; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

SOBHA, located in Bellandur, Bangalore, is seeking a CRM Executive responsible for managing customer relationships and ensuring satisfaction. The ideal candidate should have a Bachelor's in civil engineering and 0-2 years of CRM or customer service experience.

Key competencies include CRM tools proficiency, strong communication abilities, and attention to detail. Immediate joining is required, and no virtual interviews will be conducted.

Qualifications

• 0 - 2 years of CRM or customer service experience.
• Proficiency in CRM tools and MS Office.
• Strong communication and organizational skills.
• Must be able to commute to Bellandur Location.
• Should be an immediate joiner.

Responsibilities

• Manage and enhance customer relationships.
• Engage in post-sales client interactions for satisfaction.
• Facilitate agreement documentation preparation.
• Verify payments and ensure accuracy in transactions.
• Utilize email communication effectively.
• Manage communication of legal documents.

Skills

Customer Relationship Management

Real Estate Industry Knowledge

Data Management

Communication Skills

Attention to Detail

Agreement drafting

Education

Bachelor's degree in civil engineering

Tools

CRM tools

MS Office

Job description

As aCRM Executive, you will be the driving force behind managing and enhancing customer relationships. Your primary responsibilities will include:

• Customer Relationship Management, Real Estate Industry Knowledge, Data Management, Communication Skills, Attention to Detail, Agreement drafting.
• Engage in post-sales client interactions to ensure customer satisfaction and address any concerns or inquiries.
• Facilitate agreement, documentation preparation and submission.
• Verify payments and ensure accuracy in financial transactions.
• Utilize email communication to correspond with customers and internal stakeholders effectively.
• Manage the communication of legal documents, ensuring compliance and accuracy.

Desired candidate profile

Bachelor's degree in civil engineering (Must have requirement)

0 - 2 years of CRM or customer service experience

Proficiency in CRM tools and MS Office

Strong communication and organizational skills

Must be able to commute to Bellandur Location

Should be an immediate joiner.

Note: No Virtual Interview.