Crm Executive

SOBHA; Ernakulam; On-site; INR 300,000 - 420,000; Full time

Job summary

SOBHA is seeking a CRM Executive to drive customer relationships in Kochi. You will handle post-sales interactions, document preparation, payments verification, and clear email communications with customers and internal teams.

The role requires strong CRM and MS Office skills, plus attention to detail. Ideal candidates have 1–4 years of CRM or customer service experience and must be able to commute to the Kochi location.

Qualifications

• Bachelor's degree in civil engineering is a must.
• Proficiency in CRM tools and MS Office.
• Strong communication and organizational skills.

Responsibilities

• Engage in post-sales client interactions to ensure customer satisfaction and address concerns or inquiries.
• Facilitate agreement, documentation preparation and submission.
• Verify payments and ensure accuracy in financial transactions.
• Utilize email communication to correspond with customers and internal stakeholders effectively.
• Manage the communication of legal documents, ensuring compliance and accuracy.

Skills

CRM

Real Estate Industry Knowledge

Data Management

Communication Skills

Attention to Detail

Agreement drafting

Education

Bachelor's degree in civil engineering

Tools

CRM tools

MS Office

Job description

As a CRM Executive, you will be the driving force behind managing and enhancing customer relationships. Your primary responsibilities will include:

• Customer Relationship Management, Real Estate Industry Knowledge, Data Management, Communication Skills, Attention to Detail, Agreement drafting.


• Engage in post-sales client interactions to ensure customer satisfaction and address any concerns or inquiries.


• Facilitate agreement, documentation preparation and submission.


• Verify payments and ensure accuracy in financial transactions.


• Utilize email communication to correspond with customers and internal stakeholders effectively.


• Manage the communication of legal documents, ensuring compliance and accuracy.

Desired candidate profile

Bachelor's degree in civil engineering( Must have requirement)

• 1 - 4 years of CRM or customer service experience


• Proficiency in CRM tools and MS Office


• Strong communication and organizational skills


• Must be able to commute to the Kochi Location


• Should be an immediate Joiner.

Note: No Virtual Interview.