Collections Executive

Dignifyd; Delhi; Sur place; INR 300 000 - 540 000; Plein temps

Résumé du poste

Dignifyd in India is seeking an Executive - Accounts Receivable & Collections to strengthen our Finance team and optimize cash flow.

You will manage customer accounts, chase payments, resolve disputes, and contribute to month-end close with accurate aging analysis and dashboards.

Qualifications

• 1–3 years of experience in Accounts Receivable, Collections, O2C, Credit Control or related finance operations.
• Experience handling B2B collections and customer account management.
• Strong understanding of AR processes, aging analysis and collection methodologies.

Responsabilités

• Manage Accounts Receivable and Collections activities for assigned customer accounts.
• Follow up with customers on outstanding invoices and overdue payments via calls, emails and other channels.
• Monitor aging reports and drive timely collections to meet receivable targets.
• Conduct customer account reconciliations and resolve payment disputes and short payments.
• Maintain accurate records of collection activities, commitments, and communications.
• Coordinate with Sales, Finance, and Operations to resolve billing issues and facilitate collections.
• Prepare receivables reports, collection MIS, aging analysis and dashboards.
• Track customer payment trends and elevate high-risk or long-pending accounts.
• Support month-end closing activities related to AR and collections.
• Build and maintain strong customer relationships while following collection policies.

Connaissances

Accounts Receivable

Collections

O2C

Credit Control

MS Excel

ERP knowledge

Stakeholder management

Outils

MS Excel

ERP systems

Description du poste

Executive - Accounts Receivable & Collections

We are looking for a detail-oriented and customer-focused Executive - Accounts Receivable & Collections to join our Finance team and support the organization's receivables management and collection processes.

The role will be responsible for managing customer accounts, ensuring timely collections, reducing overdue balances, monitoring aging reports, resolving billing discrepancies, and maintaining healthy customer relationships. The ideal candidate will play a critical role in optimizing cash flow, improving collection efficiency, and supporting overall financial operations.

Key Responsibilities

• Manage Accounts Receivable and Collections activities for assigned customer accounts.
• Follow up with customers on outstanding invoices and overdue payments through calls, emails, and other communication channels.
• Monitor aging reports and drive timely collections to ensure receivable targets are achieved.
• Conduct customer account reconciliations and resolve payment disputes, short payments, and billing discrepancies.
• Maintain accurate records of collection activities, payment commitments, and customer communications.
• Coordinate with Sales, Finance, and Operations teams to resolve billing issues and facilitate collections.
• Prepare receivables reports, collection MIS, aging analysis, and management dashboards.
• Track customer payment trends and elevate high-risk or long-pending accounts as required.
• Support month-end closing activities related to Accounts Receivable and collections.
• Build and maintain strong customer relationships while ensuring adherence to collection policies and financial controls.

What We're Looking For

• 1-3 years of experience in Accounts Receivable, Collections, O2C, Credit Control, Payment follow up or related finance operations.
• Experience handling B2B collections and customer account management.
• Strong understanding of Accounts Receivable processes, aging analysis, and collection methodologies.
• Hands-on experience in customer account reconciliation and dispute resolution.
• Proficiency in MS Excel and financial reporting tools.
• Working knowledge of ERP or accounting systems will be an added advantage.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to work in a target-driven, fast-paced environment while managing multiple priorities.
• High attention to detail with strong analytical and problem-solving abilities.

If you're looking to build a rewarding career in Finance Operations and contribute to a high-growth organization, we'd love to hear from you.