COV Support Executive

Group Bayport; Ahmedabad District; On-site; INR 350,000 - 550,000; Full time

Job summary

Group Bayport in Ahmedabad is seeking a dynamic professional for a customer service and sales support role, with up to 4 years of experience in BPO/KPO/RPO or sales.

You will collaborate with teams, handle client interactions, and contribute to business growth. A bachelor’s degree is required; MBA is a plus. The position involves night shifts on a rotational basis and requires strong communication and problem-solving abilities.

Qualifications

• Bachelor’s degree in business, marketing, engineering, or a related field is required.
• MBA is preferred but not mandatory.
• Up to 4 years of experience in BPO, KPO, RPO or sales roles.

Skills

Strong verbal and written comms

Negotiation skills

Problem-solving

Night shift ready

Education

Bachelor’s degree in business/Marketing/Engineering

MBA preferred

Job description

Group Bayport is a rapidly growing global e-Commerce B2B2C, B2B and B2C organization that has redefined the business of delivering high-quality custom products through a unique blend of cutting-edge digital technologies, robust manufacturing capabilities and global supply chain. An industry leader in print technology, Group Bayport operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – BannerBuzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers,

clients, and partners to make a personalized statement through customization.

While our advanced technology and customer focus are certainly our salient attributes, our true strength comes from our team of 1450+ people. We are seeking exceptional talent across the board to join us in our exciting growth journey.

For more about Group Bayport, please visit: -

Strong visualization skills with the ability to convey design ideas effectively.

Excellent communication and interpersonal skills.

Ability to learn and adapt quickly to new tools and technologies.

Customer‑focused mindset with a passion for delivering exceptional service.

Proactive and self‑motivated with the ability to work independently.

Previous experience in a customer service or design‑related role is advantageous.

What we require (Desired Skills and abilities):

• Strong verbal and written communication.
• Good negotiation and problem-solving skills.
• Ready to work in night shift (Rotational Shift)

Experience:

• Up to 4 years of experience in BPO, KPO, RPO and sales profile.
• Bachelor’s degree in business, Marketing, Engineering, or a related field.
• MBA is preferred.

Communication Skills Problem Solving & Decision Making Attention to Detail Punctuality and Time Management Code of Conduct Responsibility & Accountability Target Orientation Adaptability Customer Centric Customer Service