Counsellor

Allen Company; Kalyan-Dombivli; On-site; INR 300,000 - 600,000; Full time

Job summary

Allen Company in Maharashtra is seeking an Admissions Counselor to guide students and parents through IIT-JEE, JEE Main, JEE Advanced, NEET and Foundation courses. You will explain course options, fees, scholarships, batch schedules and admission procedures, and handle walk-in inquiries and calls.

The role requires understanding student needs, following up to convert enquiries into admissions, achieving targets, and coordinating with academic, marketing and branch teams.

Qualifications

• Counsel students and parents about courses and admissions.
• Explain course structures, fees and admission procedures.
• Handle walk-ins and phone inquiries; manage follow-ups.

Responsibilities

• Counsel students and parents regarding IIT-JEE, JEE Main, JEE Advanced, NEET and Foundation courses.
• Explain course structures, fees, scholarships, batch schedules and admission procedures.
• Handle walk-in enquiries, inbound calls, outbound calls.
• Assess student needs and recommend suitable courses.
• Follow up with prospects to convert enquiries into admissions.
• Meet admission and enrolment targets.
• Maintain student data and leads in Salesforce.
• Coordinate with academic, marketing and branch teams.
• Prepare regular reports on enquiries and admissions.
• Maintain professional relationships with students and parents.

Skills

Counseling

Lead follow-up

CRM Salesforce

Communication

Tools

Salesforce

Job description

Role & responsibilities

• Counsel students and parents regarding IIT-JEE, JEE Main, JEE Advanced, NEET and Foundation courses.
• Explain course structures, fees, scholarships, batch schedules and admission procedures.
• Handle walk-in enquiries, inbound calls, outbound calls.
• Understand student requirements and recommend suitable courses.
• Follow up with prospective students and parents to convert enquiries into admissions.
• Achieve assigned admission and enrolment targets.
• Maintain accurate student information, lead records and follow-up details in Salesforce software.
• Coordinate with academic, marketing and branch teams.
• Prepare daily, weekly and monthly reports on enquiries, follow-ups and admissions.
• Maintain professional relationships with students and parents.