Counsellor

Physics Wallah Pvt. Ltd.; Puducherry; On-site; INR 250,000 - 450,000; Full time

Job summary

Physics Wallah Pvt. Ltd. is seeking an Admissions Counselor in Puducherry to guide students and parents on courses and opportunities. You will handle calls, assess needs, and recommend suitable programs to drive admissions.

You will follow up on leads, maintain CRM records, and strive to meet enrollment targets within set timelines, resolving course-related queries and coordinating with internal teams for a smooth process.

Responsibilities

• Counsel students and parents regarding available courses, programs, and learning opportunities.
• Handle inbound and outbound calls to generate admissions and drive enrolments.
• Understand students requirements and recommend suitable courses.
• Follow up with prospective students and parents to convert leads into successful admissions.
• Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM.
• Achieve assigned admission and sales targets within defined timelines.
• Resolve queries related to courses, fees, batches, and the admission process.
• Coordinate with internal teams to ensure a smooth student admission experience.

Job description

Role & responsibilities

• Counsel students and parents regarding available courses, programs, and learning opportunities.
• Handle inbound and outbound calls to generate admissions and drive enrolments.
• Understand students requirements and recommend suitable courses.
• Follow up with prospective students and parents to convert leads into successful admissions.
• Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM.
• Achieve assigned admission and sales targets within defined timelines.
• Resolve queries related to courses, fees, batches, and the admission process.
• Coordinate with internal teams to ensure a smooth student admission experience.