Corporate Trainer / L&D Professional

OutsourcingHubIndia(OHI); New Delhi; On-site; INR 800,000 - 1,200,000; Full time

Job summary

OHI Accounting is seeking a Corporate Trainer / L&D Professional to own the training function from scratch, designing, building, implementing, and managing the complete training process.

You will identify needs, develop modules and SOPs, deliver both classroom and virtual sessions, and establish an L&D framework with KPIs and regular reporting.

This role requires strong facilitation, content creation, and collaboration with HR and department heads to close skill gaps.

Qualifications

• Experience to build and own the training function from scratch.
• Ability to design modules, SOPs, assessments, and LMS content.
• Strong facilitation and communication skills.

Responsibilities

• Build Training Function from Scratch: Develop and implement the end-to-end corporate training process, establish policies and documentation.
• Training Content & Curriculum Development: Design modules and content for Business Communication, English, Email Writing, Presentation Skills, and Soft Skills.
• Conduct Training Programs: Deliver classroom and virtual sessions, induction training, workshops, and coaching.
• Training Assessment & Development: Identify gaps, develop development plans, and design pre/post assessments.
• Build Training Measurement & Reporting: Establish KPIs, track attendance, completion, scores, feedback, and prepare MIS reports.
• Process & Documentation: Create SOPs, templates, training trackers, and a centralized repository.
• Stakeholder Collaboration: Work with HR, L&D, managers to translate needs into programs and drive post-training feedback.

Skills

Training & L&D design

Curriculum development

Coaching & mentoring

Stakeholder collaboration

Assessment design

KPI tracking & reporting

Job description

About the Role

OHI Accounting is looking for a Corporate Trainer / L&D Professional who can take ownership of the training function from scratch. The ideal candidate should not only be an excellent trainer but also have the ability to design, build, implement, and manage the complete training process.

The candidate will be responsible for identifying training needs, developing training modules and SOPs, creating assessments, conducting training programs, tracking learner performance, and establishing a structured L&D framework and training process within the organization.

Key Responsibilities

1. Build Training Function from Scratch

• Develop and implement the end-to-end corporate training process.
• Create a structured L&D framework, training calendar, and annual training plan.
• Establish training policies, guidelines, processes, and documentation.
• Identify training requirements across different teams and levels.
• Build a training needs analysis (TNA) process.

2. Training Content & Curriculum Development

• Design training modules from scratch based on organizational requirements.
• Develop content for:
  • Business Communication
  • Corporate English
  • Spoken English & Grammar
  • Email Writing
  • Presentation Skills
  • Professional Grooming
  • Business Etiquette
  • Body Language
  • Confidence Building
  • Workplace Behaviour
  • Soft Skills
• Create presentations, workbooks, activities, assessments, case studies, and role-plays.
• Customize training content according to employee levels and business requirements.

3. Conduct Training Programs

• Deliver engaging classroom and virtual training sessions.
• Conduct induction and onboarding training where required.
• Facilitate communication and soft-skill development programs.
• Conduct workshops, role plays, group activities, and practical exercises.
• Provide individual coaching and feedback to employees.

4. Training Assessment & Development

• Assess employees' current skill levels and identify development gaps.
• Develop individual/group development plans.
• Design pre-training and post-training assessments.
• Monitor employee progress and training completion.
• Provide regular feedback to employees and management.

5. Build Training Measurement & Reporting

• Establish KPIs to measure training effectiveness.
• Track:
  • Training attendance
  • Completion
  • Assessment scores
  • Employee improvement
  • Training feedback
  • Post-training performance
• Prepare monthly/quarterly L&D MIS and training reports.
• Measure training ROI and recommend improvements.

6. Process & Documentation

• Create training SOPs, guidelines, templates, assessment forms, feedback forms, and training trackers.
• Maintain a centralized training database.
• Develop a structured training repository/library.
• Ensure proper documentation of all training activities.

7. Stakeholder Collaboration

• Work closely with HR, L&D, managers, and department heads to identify skill gaps.
• Understand business requirements and translate them into training programs.
• Coordinate with managers for post-training feedback and performance evaluation.
• Recommend new training initiatives based on organizational needs.