Corporate IT & Infrastructure Manager

Tryzens; Thiruvananthapuram; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Tryzens is seeking an experienced Corporate IT & Infrastructure Manager to lead our corporate IT function from the Thiruvananthapuram office. You will own end-to-end IT service delivery, oversee global infrastructure, and provide strategic direction to align technology with business goals.

You will manage a skilled IT team, govern external vendors, and drive security, cloud/on‑premises infrastructure, and modern workplace practices to support growth and regulatory compliance.

Qualifications

• 12+ years in IT roles with leadership experience.
• Experience delivering corporate IT infrastructure projects.
• Strong vendor management and security/compliance know‑how.

Responsibilities

• Lead the corporate IT function and drive end-to-end service ownership.
• Manage infrastructure delivery, cloud/on‑prem environments, and desktop management.
• Oversee vendors, contracts, procurement, and performance.
• Strategic IT planning aligned with business objectives and growth.
• Coach and mentor a multi-disciplinary IT team and drive continuous improvement.
• Ensure regulatory and security frameworks (ISO27001/9001) are followed.

Skills

Leadership

Infrastructure

Vendor Management

IT Governance

Cloud/On-Prem

Team Development

Strategic Planning

Security & Compliance

Tools

Atlassian Tools

Monitoring Tools

Job description

Role & responsibilities

We are looking for aCorporateIT& Infrastructure Managerto lead our corporate IT function, ensure robust operational performance, and drive team empowerment. This role calls for a strong leader with hands-on knowledge in infrastructure and desktop management, vendor oversight, IT governance, and cloud/on-premisetechnology environments. The ideal candidate will have a proventrack recordin building accountable, high-performing teams and delivering IT services aligned with businessobjectives.This is an office-based role, and the successful candidate willbe requiredto work from ourTrivandrumoffice.

Youllmanage a team of skilled professionals and be accountable for end-to-end IT service ownership, governing external vendors, driving operational excellence, and aligning technology services with regulatory standards and business priorities.

Core responsibilities are:

• Team Leadership & Development:
• Manage, mentor, andsupporta multidisciplinary IT teamto consistently deliver value added IT and services to our growing business.
• Demonstrate forward thinking around where the organization is going and how technology can support these efforts.
• Advocate andhelpdefineITarchitecture vision from a strategic perspective, including internal and external platforms, tools, and systems.
• Act as the coach and mentor to team members and technical staff on their assigned project tasks
• Conduct product work reviews with team membersand help with hiring the besttalent.
• Foster a culture of innovation, ownership,accountability, and continuous improvement.
• Develop and execute training plans to elevate team skills
• Act as the Subject Matter Expert for allITEngineering activitiesand collaborate with fellowTryzenautsto understand new requirements while ensuringhighlevelsof delivery within the team.
• Manage and evolve ways of working/processesof theITEngineering team to ensure all team deliverables are consistently met.

Corporate IT:

• Accountable forthe provision ofdevices, their adherence to Tryzens security policiesand ongoing estate managementto our global user base
• Accountable for Vendor managementofSuppliers to ensure a consistent, high qualityand secure delivery
• Manage IT vendor relationships, contracts, procurement, and performance tracking.
• Oversee budgeting, cost control, and service delivery from third-party vendors.
• Collaborate withTryzenautsand manage suppliers toensureseamless IT support, including (but not limited to): Leavers/joiners process, device provisioning, security best practices, connectivity
• Drive adoption of modern workplace tools and practices (e.g.,Co-Pilot)
• Set in place and execute best practice processes for Access Management acrossTryzensestate

AtlassianSupport:

• Work withourOperationsteam to manage thecontinuousoptimisationsand updates to our Atlassian Suite
• Work with Operations team forimplementation and communication of all security patches/updates to Atlassian.
• Lead platform scalability and migration efforts as needed.
• IT Operations & Infrastructure
• Oversee corporate IT infrastructure, including cloud andon-premisesenvironments, Firewalls,networkconnectionsand support.
• Providehigh-level guidance on infrastructure-related tasks and emerging technologies.
• Ensure best practices in desktop management, including Microsoft tools and hardware management.

Strategic Planning:

• Develop and execute IT strategies that align with business needs and future growth.
• Identifyopportunities for improvement and innovation in IT service delivery.
• Act as a trusted advisor to senior leadership on IT-related matters.
• Usage of AI inleveragingProductivity and Operational efficiency.
• Audit and Security
• Ensure all IT delivery, setup and processes are executed in line with best practice security frameworks such as ISO 27001/9001working closely withTryzensinternal and external teams.

Preferred candidate profile

Essentialexperience:

• 12+ years of progressive experience in IT roles, with 3+ years in a leadership capacity.
• Proven experience managingenterprise infrastructure deliveryplatformsusing moderntechniques (e.g.containerisation, auto scalability, security policies, compute/storage etc, CI/CD)
• Proven budget management experience ofITspendand ongoing optimisation
• Line Management and development of a multi-disciplinary IT team
• Strong understanding ofenterprise, corporateITenvironmentsand service delivery.
• Understandingandoperational experienceof networking,administration,security, and compliance best practices.
• Excellent leadership, communication, and stakeholder management skills.

Preferredexperience:

• Hands-on experience with Atlassian tools administration and optimization.
• Experienceproviding CloudITservices within a digital organisation.
• Knowledge ofone of more of the following monitoring/observability tools and processes inclusive ELK stack, CloudTrail, Kibana, Grafana, Prometheus. Infrastructuremonitoring using Nagios, Zabbix, New Relic.