Corporate IT & Infrastructure Manager

Tryzens Global; Thiruvananthapuram; On-site; INR 2,600,000 - 4,200,000; Full time

Job summary

Tryzens Global is seeking a Corporate IT & Infrastructure Manager to lead our corporate IT function from the Trivandrum office. You will oversee end‑to‑end IT service delivery, manage external vendors, and drive architecture, security, and strategic IT planning to align with business priorities.

The ideal candidate brings 12+ years in IT with 3+ in leadership, hands-on infrastructure knowledge, and strong stakeholder management to empower a high‑performing team.

Qualifications

• 12+ years of progressive IT experience with 3+ years in a leadership role.
• Proven experience delivering enterprise infrastructure delivery platforms (containerisation, auto scalability, security policies).
• Budget management experience for IT spend and optimisation.
• Line management and development of a multi-disciplinary IT team.
• Strong understanding of enterprise corporate IT environments and service delivery.

Responsibilities

• Lead corporate IT function and end‑to‑end IT service ownership.
• Oversee infrastructure (cloud and on‑premises), security, networking, and compliance.

Skills

Leadership

Vendor management

IT governance

Cloud & on-premises

Team mentoring

Atlassian tools

Security & compliance

Tools

Atlassian tools

Cloud platforms

Monitoring tools (ELK/CloudTrail/Kibana)

CI/CD

Job description

TryzensLimited is an international digital agency and our mission is to accelerate client success and growth across all channels,leveragingourexpertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers.

With headquarters based in London and a proven developmentcentreatTrivandrum, India, a near-shore office at Sofia in Bulgaria, at Melbourne, Sydney, Brisbane in Australia and at Indianapolis in USA. Our areas of expertise include the delivery of digital solutions (eCommerce and non-commerce), multi-channel retail solutions, and project management amongst others. We providecompetitivesolutions and services to several blue-chip clients primarily within retail, financial services, and other industries. We have built our delivery-focused reputation upon technical innovation, in-depth business knowledge, and creative vision, all of which support ourobjectiveof helping clients to gain true value from digital solutions. We have a platform-neutral independent approach working with the world’s leading technology partners,includingSalesforce, SAP Commerce, Adobe Commerce, Shopify, OpenCart, WooCommerce, BigCommerce,CommerceTools,Prestashopand Middleware.

We are looking for aCorporateIT& Infrastructure Managerto lead our corporate IT function, ensure robust operational performance, and drive team empowerment. This role calls for a strong leader with hands-on knowledge in infrastructure and desktop management, vendor oversight, IT governance, and cloud/on-premisetechnology environments. The ideal candidate will have a proventrack recordin building accountable, high-performing teams and delivering IT services aligned with businessobjectives.This is an office-based role, and the successful candidate willbe requiredto work from ourTrivandrumoffice.

You’llmanage a team of skilled professionals and be accountable for end-to-end IT service ownership, governing external vendors, driving operational excellence, and aligning technology services with regulatory standards and business priorities.

Core responsibilities are:

• Team Leadership & Development:

• Manage, mentor, andsupporta multidisciplinary IT teamto consistently deliver value added IT and services to our growing business.

• Demonstrate forward thinking around where the organization is going and how technology can support these efforts.

• Advocate andhelpdefineITarchitecture vision from a strategic perspective, including internal and external platforms, tools, and systems.

• Act as the coach and mentor to team members and technical staff on their assigned project tasks

• Conduct product work reviews with team membersand help with hiring the besttalent.

• Foster a culture of innovation, ownership,accountability, and continuous improvement.

• Develop and execute training plans to elevate team skills

• Act as the Subject Matter Expert for allITEngineering activitiesand collaborate with fellowTryzenautsto understand new requirements while ensuringhighlevelsof delivery within the team.

• Manage and evolve ways of working/processesof theITEngineering team to ensure all team deliverables are consistently met.

Corporate IT:

• Accountable forthe provision ofdevices, their adherence to Tryzens security policiesand ongoing estate managementto our global user base

• Accountable for Vendor managementofSuppliers to ensure a consistent, high qualityand secure delivery

• Manage IT vendor relationships, contracts, procurement, and performance tracking.

• Oversee budgeting, cost control, and service delivery from third-party vendors.

• CollaboratewithTryzenautsand manage suppliers toensureseamless IT support, including (but not limited to): Leavers/joiners process, device provisioning, security best practices, connectivity

• Drive adoption of modern workplace tools and practices (e.g.,Co-Pilot)

• Set in place and execute best practice processes for Access Management acrossTryzensestate

AtlassianSupport:

• Work withourOperationsteam to manage thecontinuousoptimisationsand updates to our Atlassian Suite

• Work with Operations team forimplementation and communication of all security patches/updates to Atlassian.

• Lead platform scalability and migration efforts as needed.

• IT Operations & Infrastructure

• Oversee corporate IT infrastructure, including cloud andon-premisesenvironments, Firewalls,networkconnectionsand support.

• Providehigh-level guidance on infrastructure-related tasks and emerging technologies.

• Ensure best practices in desktop management, including Microsoft tools and hardware management.

Strategic Planning:

• Develop and execute IT strategies that align with business needs and future growth.

• Identifyopportunities for improvement and innovation in IT service delivery.

• Act as a trusted advisor to senior leadership on IT-related matters.

• Usage of AI inleveragingProductivity and Operational efficiency.

Audit and Security

• Ensure all IT delivery, setup and processes are executed in line with best practice security frameworks such as ISO 27001/9001working closely withTryzensinternal and external teams.

Essentialexperience:

• 12+ years of progressive experience in IT roles, with 3+ years in a leadership capacity.

• Proven experience managingenterprise infrastructure deliveryplatformsusing moderntechniques (e.g.containerisation, auto scalability, security policies, compute/storage etc, CI/CD)

• Proven budget management experience ofITspendand ongoing optimisation

• Line Management and development of a multi-disciplinary IT team

• Strong understandingofenterprise, corporateITenvironmentsand service delivery.

• Understandingandoperational experienceof networking,administration,security, and compliance best practices.

• Excellent leadership, communication, and stakeholder management skills.

Preferredexperience:

• Hands-on experience with Atlassian tools administration and optimization.

• Experienceproviding CloudITservices within a digital organisation.

• Knowledge ofone of more of the following monitoring/observability tools and processes inclusive ELK stack, CloudTrail, Kibana, Grafana, Prometheus. Infrastructuremonitoring using Nagios, Zabbix, New Relic.