Core Trainer - International

TP; Malad; On-site; INR 400,000 - 800,000; Full time

Job summary

TP is seeking an experienced trainer to develop and deliver high-impact training programs tailored to client needs across international business operations.

You will conduct workshops, collaborate with cross-functional teams, and apply adult learning principles to enhance performance while staying current with industry trends.

Qualifications

• Proven experience as a trainer or in a related field within the CRM/IT-enabled services/BPO industry.
• Strong knowledge of international business operations and processes.
• Excellent communication and presentation skills.
• Experience with instructional design methodologies.

Responsibilities

• Develop and deliver high-quality training programs tailored to meet client needs.
• Conduct workshops and seminars on international business operations topics.
• Collaborate with cross-functional teams to identify training requirements and develop solutions.
• Design and implement effective learning strategies to enhance employee performance.
• Evaluate training effectiveness and provide feedback to improve future programs.
• Stay updated with industry trends to keep programs relevant.

Skills

Training

Presentation skills

Communication

Adult learning

Tools

LMS

Job description

Roles and Responsibility

• Develop and deliver high-quality training programs tailored to meet client needs.
• Conduct workshops and seminars on various topics related to international business operations.
• Collaborate with cross-functional teams to identify training requirements and develop solutions.
• Design and implement effective learning strategies to enhance employee performance.
• Evaluate training effectiveness and provide feedback to improve future programs.
• Stay updated with industry trends and developments to ensure training programs remain relevant.

Job Requirements

• Proven experience as a trainer or in a related field, preferably in the CRM/IT Enabled Services/BPO industry.
• Strong knowledge of international business operations and processes.
• Excellent communication, presentation, and interpersonal skills.
• Ability to design and deliver engaging training programs.
• Experience with adult learning principles and instructional design methodologies.
• Strong analytical and problem-solving skills, with attention to detail.