Trainer - International

TP; Mohali; On-site; INR 300,000 - 420,000; Full time

Job summary

Teleperformance Global Business Private Limited in Mohali, Punjab, is seeking a skilled Trainer to join its BPO team. The ideal candidate will design and deliver comprehensive training programs for employees, with a focus on international topics and cross-cultural communication.

You will conduct workshops, create engaging learning materials, and evaluate training effectiveness, collaborating with subject matter experts to implement initiatives and stay updated with industry trends.

Qualifications

• Experience in training and development, preferably in BPO.
• Strong grasp of adult learning principles and instructional design models.
• Excellent communication and presentation skills.
• Ability to work with diverse groups and individuals.
• Strong analytical and problem-solving skills.
• Experience with e-learning platforms and authoring tools.

Responsibilities

• Develop and deliver comprehensive training programs for employees.
• Conduct workshops and seminars to enhance skills and knowledge.
• Create engaging learning materials and resources.
• Evaluate training effectiveness and provide feedback.
• Collaborate with subject matter experts to design and implement training initiatives.
• Stay updated with industry trends and developments.

Skills

Training & development

Instructional design

Adult learning principles

Communication skills

Presentation skills

Cross-cultural communication

Tools

E-learning platforms

Authoring tools

Job description

We are looking for a skilled Trainer to join our team in the BPO industry, specifically with TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. The ideal candidate will have experience in training and development, focusing on international topics.

Roles and Responsibility

• Develop and deliver comprehensive training programs for employees.
• Conduct workshops and seminars to enhance skills and knowledge.
• Create engaging learning materials and resources.
• Evaluate training effectiveness and provide feedback.
• Collaborate with subject matter experts to design and implement training initiatives.
• Stay updated with industry trends and developments.

Job Requirements

• Proven experience in training and development, preferably in the BPO industry.
• Strong understanding of adult learning principles and instructional design models.
• Excellent communication and presentation skills.
• Ability to work effectively with diverse groups and individuals.
• Strong analytical and problem-solving skills.
• Experience with e-learning platforms and authoring tools.