Coordinator Service and Operations _ Gurugram

Platinum Support Services; Gurugram District; On-site; INR 450,000 - 750,000; Full time

Job summary

Platinum Support Services in Gurugram is seeking an capable Operations/Sales Coordinator to act as the single point of contact across post-sales stages. You will coordinate among sales, ops, and technical teams and clients, assign the right Engineer, and track execution to ensure timely delivery and query resolution.

A graduate with ops/sales coordination experience, preferably in building materials/glass, and strong MS Excel/MIS reporting skills will thrive in this role, including managing a

Qualifications

• Graduate with relevant ops/sales coordination experience.
• Experience managing a team of service engineers.
• Strong proficiency in MS Excel and MIS reporting.

Responsibilities

• Coordinate among sales, ops, technical teams, and clients for turnkey glass projects.
• Assign relevant Engineer and track job execution.
• Resolve queries, enforce SLAs, and ensure timely delivery as the single point of contact across post-sales stages.

Skills

Coordination

MS Excel

MIS reporting

Team management

Post-sales support

Education

Graduate degree

Tools

MS Excel

Job description

Coordinate among sales, ops, technical teams, & clients for turnkey glass projects. Assign relevant Engineer & Track job execution, resolve queries, enforce SLAs, & ensure timely delivery as the single point of contact across all post-sales stages.

Required Candidate profile

Graduate (M/F) with relevant ops/sales coordination experience, preferably in building materials/glass. Manage a team of service engineers & strong proficiency in MS Excel/MIS reporting required.