Continuous Improvement Specialist

Volcafe; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Volcafe in Bengaluru, India is seeking a Continuous Improvement Specialist to drive process enhancement across finance and business operations. You will leverage Microsoft Copilot, Power BI, Power Automate, Power Apps, SQL, Excel, and SharePoint to design and implement improvements, dashboards, and automation.

The role reports to the Senior Manager Finance Shared Services and offers long-term development in a global soft commodities environment.

Qualifications

• Bachelor's degree in Commerce/Finance.
• 2+ years in Continuous Improvements.

Responsibilities

• Lead continuous improvement initiatives using Lean, Six Sigma, Kaizen, and process excellence methodologies.
• Identify process bottlenecks, inefficiencies, risks, and control gaps.
• Conduct process mapping, value stream mapping, and root cause analysis.
• Design and implement process optimization projects.
• Track benefits realization, productivity gains, and cost savings.
• Drive standardization and global process harmonization initiatives.
• Support business transformation and shared services excellence programs.
• Drive adoption of Copilot across business functions.
• Identify use cases for Copilot within Finance and Finance Shared Services processes.
• Create prompts, workflows, and best practices for users.
• Conduct Copilot training sessions and awareness programs.

Skills

Continuous Improvement

Lean Six Sigma

Process Mapping

Value Stream Mapping

Root Cause Analysis

Copilot Adoption

Education

Bachelor's Degree in: Commerce Finance

Tools

Copilot across MS 365

Power Automate

Power Apps

Office Scripts

Excel VBA

Job description

We have an exciting opportunity for someone to join us as a Continuous Improvement Specialist to work in a truly global environment. The Continuous Improvement Specialist is responsible for identifying, designing, and implementing process improvement initiatives across finance and business operations. The role focuses on leveraging Microsoft technologies, including Microsoft Copilot, Power BI, Power Automate, Power Apps, SQL, Excel, and SharePoint, to drive operational excellence, automation, data-driven decision-making, and productivity improvements.

The incumbent will work closely with Senior Manager Finance Shared Services to analyze processes, eliminate inefficiencies, develop dashboards, automate repetitive activities, and foster a culture of continuous improvement across the organization, reporting to Mohammed Wasim Senior Manager Finance Shared Services. The role provides long term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.

Volcafe Ltd is one of the world’s leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world’s major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.

This role will be based in Volcafe office in Bangalore, India

Key Accountabilities

1. Process Improvement & Transformation

• Lead continuous improvement initiatives using Lean, Six Sigma, Kaizen, and process excellence methodologies
• Identify process bottlenecks, inefficiencies, risks, and control gaps
• Conduct process mapping, value stream mapping, and root cause analysis
• Design and implement process optimization projects
• Track benefits realization, productivity gains, and cost savings
• Drive standardization and global process harmonization initiatives
• Support business transformation and shared services excellence programs
• Drive adoption of Microsoft Copilot across business functions
• Identify use cases for Microsoft Copilot within Finance and Finance Shared Services processes
• Create prompts, workflows, and best practices for users
• Conduct Copilot training sessions and awareness programs

• Copilot for Microsoft 365
• Copilot in Excel
• Copilot in Teams
• Copilot in PowerPoint
• Copilot in Word

3. Automation & Digital Solutions

• Power Automate
• Power Apps
• Office Scripts
• Excel VBA (optional)

• Eliminate manual effort through workflow automation
• Collaborate with business teams to automate recurring operational processes
• Establish governance and sustainability for automation solutions

Skills and Experience:

• Bachelor's Degree in: Commerce Finance
• 2 + Years of Work Experience in Continuous Improvements

Technical Skills:

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Volcafe shares the values of our parent company, ED&F Man Commodities. Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities.

Our Commitment

Volcafe shares the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location.